Account verification is the identification of your personality and confirmation of your address details. You can find verification rules here

How do we use and protect your personal data?

We strive to maintain the highest level of security of the service and protect your privacy while collecting, processing and storing your personal information. All personal information that we collect or receive, including passport data, is processed and stored in compliance with the requirements of the legislation of the Russian Federation on the protection of personal data and the General Data Protection Regulation (hereinafter - “GDPR”). Only authorized personnel in the company can view / edit / modify the data received from you. We do our best to ensure maximum protection of personal data and use it only for processing purposes (this is, first of all, full and comfortable use of the Service with maximum functionality) without access of a wide range of people. All connections to the server are made through a VPN and using appropriate security methods.

You may need to verify your account in the following cases:

  • for the tax residents of the Russian Federation - to withdraw funds in an amount exceeding 15,000 rubles (or the equivalent in foreign currency) per calendar year as an individual (if no other tax status has been chosen);

  • to perform tasks related to the transfer of intellectual property rights;

  • to successfully receive payments to bank cards and current accounts;

  • if verification is a requirement of your customer for payment of fees;

  • to change the phone number / email address or delete the Google Authenticator setting in your account. We'll make the necessary changes at your request, if the account is verified and a selfie with the document provided to the chat with our customer support.


To initiate verification, please go to the Personal details section of the menu

Click Verify account

Please read The Privacy Policy of the Solar Staff Interactive Service carefully before uploading your documents.

Please, check the checkbox then click Next. Follow further instructions.

Still have questions? Contact our customer support via the online chat or e-mail to support@solar-staff.com.

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