To change your phone number you need to contact our support team, as for the security reasons only customer support managers are allowed to change it by your request sent via online chat or by e-mail to Please see below the needed information from you:

1. To correct the phone number if you were mistaken in 1 or 2 digits:

Please indicate your correct phone number and user login (e-mail used for registering in Solar Staff)

2. To change the phone number completely:

Please send us the following data:

  • New phone number

  • User login (e-mail used for registering in Solar Staff)

  • Your selfie with a clearly visible ID card or other document in your hands for your identity confirmation

If for some reason you cannot provide a photo with the document, please contact your customer to confirm your request by sending to us their written confirmation of your identity and new phone number via live chat or by e-mail to

As soon as you receive the message that your number is changed, please follow the next steps:

  1. Login to Solar Staff from the main page After clicking the "Login" button, you will be redirected to the phone number confirmation page

  2. In the code entry field please enter the OTP code sent in SMS.

Should you have more questions, please contact our support team by live chat or by e-mail

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