How are balances credited in different currencies?
The customer pays for the completed task, and depending on the task currency, the money is credited to one of the three balances of a freelancer's account: EUR, RUB or USD. If a freelancer performs tasks for several customers using different currencies, each balance is credited without adding up the amounts of the three balances. Transferring funds from one balance to another is not allowed.
When is conversion applied?
Conversion is only applied when funds are withdrawn to a card or wallet according to Solar Staff’s internal conversion rate..
How does the conversion work?
Withdrawing money is made from each balance separately - either in the balance currency, or in another currency with conversion. Depending on the type of payment method and balance currency, the freelancer is offered the available options for payments showing the conversion rate and the final amount that will be credited to their card or wallet in the selected currency. Read more about the methods and rules of payments from the balances of the three currencies here.
What is the conversion rate?
Due to the ongoing events in the world the internal conversion rates for EUR/RUB, USD/RUB are made according with the applicable exchange rates specified in the Personal Account of the Solar Staff. Approximately, the rates are correspondent to exchange rates of Tinkoff Bank.
Note! The minimum amount levels without commission apply to the level for the currency it is converted into and NOT the currency it is converted from.
For additional questions, please write to Solar Staff support in the online chat or by email to firstname.lastname@example.org. We are always happy to help!