Privacy Policy

At TMS SolarWeb Ltd (“Solar Staff”, “Solar Staff Service”), we understand that you are aware of and care about your personal privacy interests, and we take that seriously.

In connection with your interest in our company, we outline our ongoing obligations to you in respect of how we manage your personal data. This Privacy Policy explains how we collect, retain, process, share and transfer your personal data when you visit our website or use our services, and sets forth your privacy rights.

We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies.

Please contact us at alvis.m@solar-staff.com if you have questions about our privacy practices that are not addressed in this Privacy Policy.

Data Protection Officer

If you have any questions or concerns regarding our processing of your personal data, you may contact our Data Protection Officer.

Postal address:

TMS SolarWeb Ltd
Cyprus, Limassol 3030, Theklas Lysioti 17,
PISSAS BUILDING, 5&6th floor

Email:
alvis.m@solar-staff.com

Personal Data We Collect

We may collect information about you when you visit our website or use our services. A detailed description of the personal data we collect is available here.

Personal Data of Children and Minors

The Solar Staff Service is intended for use by adults only. We do not knowingly collect, process, store, use or disclose personal data of individuals under 18 years of age. Please refrain from using our service if you are not: (1) at least 18 (eighteen) years of age, and (2) of legal age in the jurisdiction from which you access and use the Solar Staff Service.

Special Categories of Personal Data

In order to comply with “Know your customer” (“KYC”) procedure requirements, we must verify your identity. This verification process includes comparing your passport or ID photo to the biometric parameters of your face captured during a live web camera session. We ask for your explicit consent to processing your biometric data by us or a processor of our choosing. You can withdraw your consent at any time by contacting us at alvis.m@solar-staff.com.

Cookies and Tracking

Like many other websites, the Solar Staff site uses cookies. A "cookie" is a small data file that is placed on your computer or mobile device when you use the Solar Staff Service. We may deploy cookies to collect, store, and sometimes track information in order to improve the Solar Staff Service and the functionality and services it offers by storing user preferences, recording session information, which pages you access or visit, your past activity. This helps us ensure that you are not repeatedly sent the same advertising materials or notifications, and to collect other information that you send or that may be required for maintenance, improvement and enhancement of the Solar Staff Service.

We may also deploy "web beacons" and similar technologies to assist with delivery of the cookies to your computer or mobile device. Please note that blocking or rejecting cookies on your computer or other device may prohibit you from accessing or using certain functionalities or services available on the Solar Staff website.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google places cookies on your computer to help us analyze how you use our website. The information associated with the cookie (including your IP address) may be transmitted to and stored by Google on its servers, which are located in many countries around the world, including United States. Google will use this information for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do so, you may not be able to use the full functionality of this website. You may also opt out of personalized advertising by Google by visiting Ads Settings. To find out more about Google’s data collection and processing practices, please read its Privacy Policy.

We also use Facebook Business Tools, including Facebook Connect, Facebook Custom Audience and Facebook Pixel, provided by Facebook, Inc. (“Facebook”). These are technologies that help us integrate with Facebook, understand and measure our products and services, and better reach and serve people who use or might be interested in our products and services. Similar to Google, Facebook uses cookies to collect information when you visit or use our website. If you registered on our website using your Facebook profile, Facebook may be able to link information about your visits and actions on our website with your Facebook profile information. To read more about Facebook’s data collection and cookie-setting practices, please read its Data Policy and Cookie Policy. You can also use your Facebook ad preferences to learn why you’re seeing a particular ad and control how Facebook uses information it collects to show you ads. To show you better ads, Facebook uses data that advertisers and other partners provide it about your activity off Facebook company Products, including websites and apps. You can control whether Facebook uses this data to show you ads in your Facebook ad settings.

You can opt out of seeing online interest-based ads from Google and other participating companies through the European Interactive Digital Advertising Alliance in Europe, the Digital Advertising Alliance in the US, the Digital Advertising Alliance of Canada in Canada, or through your mobile device settings. Please note ad blockers and tools that restrict cookie use may interfere with these controls.

If you are in the European Union, the transfer of your information from the EEA to the United States is permitted under the Article 45 of the General Data Protection Regulation (GDPR), as Google and Facebook adhere to the EU-US Privacy Shield self-regulatory framework. You can find the details of the framework here.

When and How We Share Information with Others

In order to provide you with services, we share your personal data with the following vendors and service providers:

CheckU - identity confirmation software and document verification solution 15-3 Merzlyakovsky Lane

Moscow, 121069, Russia
+7 (905) 877-68-77info@checku.co

CheckU is a company registered in Russia. You can find CheckU’s Privacy Policy by following this link. We lawfully transfer personal data of EEA residents to Russia on the basis of Standard Contractual Clauses adopted by the European Commission pursuant to Article 46(2)(c) of the General Data Protection Regulation. You can request a copy of the aforementioned agreement by contacting us atalvis.m@solar-staff.com.

We also partner with the following international payment providers:

QIWI plc
Kennedy 12, Kennedy Business Centre, 2nd floor P.C. 1087, Nicosia, Cyprus Phone: +357 2 2653390

Moneta Group
Data Protection Officer
František Nonnemann
Vyskočilova 1422/1a, PSČ 14028, Praha 4 Email: poverenec@moneta.cz
Data Protection information link

ING Bank N.V.
Amsterdamse Poort
Bijlmerplein 888
1102 MG Amsterdam
The Netherlands
Privacy Statement link

RCB Bank Ltd
Registration No.: HE 72376
2, Amathountos Street., P.O. Box 56868, 3310, Limassol, Cyprus
Tel.: +35725355722
Email: rcb@rcbcy.com
Data Protection Officer: 2, Amathountos Street., P.O. Box 56868, 3310, Limassol, Cyprus
Email: dpo@rcbcy.com
Privacy Notice link

Rietumu Banka
Registration number 40003074497
7 Vesetas Street, Riga, LV-1013, the Republic of Latviainfo@rietumu.lv
+371 67025555
Privacy information link

We may also be required to share your personal data with various financial institutions and/or enforcement or court authorities to comply with applicable laws, prevent fraud, enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others.

Additionally, we may reveal your personal data to third-parties if: (1) you request or authorize it; (2) to address emergencies or acts of God; and (3) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf.

Your Rights

The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects.

If you wish to confirm that Solar Staff is processing your personal data, or to have access to the personal data it may have about you, please contact us at alvis.m@solar-staff.com.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who we share your personal data with; what the source of the data was (if you didn’t provide it directly to us); and how long it will be stored. You have the right to correct (rectify) the record of your personal data maintained by Solar Staff if it is inaccurate. You may request that we erase that data or cease processing it, subject to certain exceptions.

Where our lawful basis for processing your personal data is Contract or Pre-contractual measures, if technically feasible, we will—at your request—provide your personal data to you or transmit it directly to another controller, subject to certain exceptions. Where our lawful basis for processing is legitimate interest, you have the right to object to such processing.

In many countries, you have the right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal data.

Reasonable access to your personal data will be provided at no cost upon request made to Solar Staff at alvis.m@solar-staff.com. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

Security of Your Information

To help protect the privacy of personal data you transmit through the use of our services, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your data. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.

Data Storage and Retention

Solar Staff retains personal data for the duration of the customer’s relationship with us plus additional six months, or longer where we have a reason to believe that we may need it to address future legal disputes or claims.

For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at alvis.m@solar-staff.com.

Changes and Updates to the Privacy Policy

As our organization and services change from time to time, this Privacy Policy is expected to change as well. We reserve the right to amend it at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on this site. We may email periodic reminders of our notices and terms and conditions and will email users of material changes thereto, but you should check our site frequently to see the current Privacy Policy that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern the use of this site.

By using Solar Staff website and services, you agree to the terms and conditions contained in this Privacy Policy and any other agreement we might have with you. If you do not agree to these terms and conditions, you should not use this site or any Solar Staff services.

Questions, Concerns or Complaints
We are:
TMS SolarWeb Ltd
Cyprus, Limassol 3030, Theklas Lysioti 17,
PISSAS BUILDING, 5&6th floors
alvis.m@solar-staff.com

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