Users' protection, maximum security of their activities and financial transactions is the priority of the Solar Staff service.

Following these principles Solar Staff undertakes all the necessary steps to comply with the requirements of laws and regulations which are aimed to counteract money laundering, terrorism financing and fraud in the field of Internet communications and online payments.

Account verification is a confirmation of the personal data authenticity and documents. To pass verification you can click "Verify account" button in the "Personal details" section.

Please, be informed that account verification is not a requirement for all users.

Mandatory verification is required in the following cases:

  1. to perform tasks related to the transfer of intellectual property rights

  2. if verification is your customer's requirement;

  3. to change your phone number/email address or disable the Google Authenticator setting in your account;

  4. if you are a Russian Federation resident planning to withdraw more, than 15000 rubles per year and your tax form is "individual".

  5. to withdraw funds in an amount exceeding 2500 euros per year if you are a freelancer from countries of the SEPA payout zone.

  6. for payments to bank cards/ bank accounts of certain countries (Canada, USA, Argentina, Brazil, Colombia, Uruguay, China, India).

PLEASE BE AWARE: During September, 2022 we are setting the maximum payout amount per calendar year for unverified users from any country, except Russia, at €2500 (or equivalent in other currencies).

The account verification procedure is carried out using modern technologies. As a result, it helps us to be safer in many ways, including anti-fraud terms, involvement in extremist or terrorist activities, or other unreliable information about users. Please, check out our Verification Rules.

How do we process and protect your personal data?

We do our best to ensure maximum protection of users' personal data and use it only for processing purposes without access of a wide range of people. Solar Staff has no intent to process/store your personal data if it's not required for the purpose of providing the user with full access to the service.

Being a legal entity of the European Union Member State, Solar Staff primarily complies with the requirements of the General Data Protection Regulation (hereinafter - “GDPR”) and, in pursuance of this regulation, strictly follows Solar Staff's Privacy Policy. Only authorized personnel of our company can view, edit or modify the data received from the users. All connections to the server are made through VPN and using appropriate security methods.

Additional measures to comply with the requirements of Russian legislation.

Solar Staff is a service where users carry out financial transactions, that's why we are obliged to comply with regulatory requirements for identifying users because of direct indication of Article 7 of the Federal Law of the Russian Federation dated 07.08.2001 №115 "Federal Law on Prevention of Legalization of Criminal Profits (Money Laundering) and Terrorism Financing". Personal data, that is received and stored including biometric (information about the physiological and biological characteristics of a person, that make it possible to establish person's identity), is collected, processed and stored in compliance with the requirements of the Federal Law of the Russian Federation dated on 27.07.2006 №152 "Personal Data Act".

Still have questions? Contact our customer support via the online chat or e-mail support@solar-staff.com

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